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Receptionist and Admin

Receptionist and Admin

Permanent, 37.5 hours per week

£21-23,000 per annum (depending on experience)

Location: Our new Airbase & Charity Headquarters based in Shifnal


About Midlands Air Ambulance Charity (MAAC)

Established in 1991, Midlands Air Ambulance Charity is responsible for providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire and mid Wales. Our services are provided by operating three air ambulance helicopters and three critical care cars, which serves the growing Midlands population of six million plus people.

Our organisation is registered with the Care Quality Commission (CQC) as an independent health care provider. To fund our operations, we rely on the generous support of public via donations and income from our expanding portfolio of charity shops, which currently comprises of seven retail operations, located in Telford, Shrewsbury, Walsall, West Bromwich, Newcastle under Lyme, Gloucester and Merry Hill. We set our standards in line with leading industry bodies such as the Fundraising Regulator, The Charity Commission and the Charity Retail Association. 

About the role

The Receptionist will be the first point of contact for MAAC, welcoming and greeting both visitors and colleagues to our new purpose-built Headquarters in Cosford. They will also be responsible for providing administrative support across the charity.

This is a fantastic opportunity for someone who enjoys working in a busy, fast-paced environment and wants to contribute to our life-saving charity.

Please refer to the below job description and person specification for additional information and to see if this could be the role for you.

How to apply

Please download the attached application form or send a full up to date CV with covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS). Satisfactory employment references, as well as identification, prohibition, qualification and barred list checks, which will be required before commencing duties.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role’

Please note that Midlands Air Ambulance Charity reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Please note, only short-listed candidates will be contacted. If you have not been contacted within 4 weeks of the closing date, then unfortunately your application has been unsuccessful on this occasion.

Monday 12th June is the deadline date for all applications.

Receptionist and Admin Job Description

Receptionist and Admin Person Specification

MAAC Application Form

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