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Patient Care & Experience Survey for Relatives, Carers and Loved Ones

If you are unsure of the exact date, please include the month and year.
Where did the incident take place?
Were you confident that the patient was being provided with safe and effective care by Midlands Air Ambulance Charity?
Were you provided with open and honest information about the patient’s care / treatment by Midlands Air Ambulance Charity?
For example, updates about the patient’s condition.
Were you involved in decisions about the patient’s care?
Did you witness and / or experience kindness, compassion, and dignity from Midlands Air Ambulance Charity?
Which best describes the experience you had with Midlands Air Ambulance Charity on the day of the incident?
Was the patient taken to hospital?
How long did the patient remain in hospital?
Would you be happy to be contacted by our patient liaison team?
Midlands Air Ambulance Charity has a committed and passionate patient liaison team led by our own clinicians. Their focus is to provide a point of contact for our patients and their relatives/carers.
CONSENT
I understand that any personal information that I may choose to give in this survey may be processed for the purpose of this survey.
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