Company Policies

Using the links below you can view our privacy policies.

They are set out to help you understand how we use your data in the various areas of the Midlands Air Ambulance Charity operations.

Protecting your privacy

Our Policies

At Midlands Air Ambulance Charity, we are committed to treating the personal information that you give to us responsibly and to protecting your privacy.

Cookie Policy

Charity Policy

Privacy Policy – Fundraising and Marketing

Exchange Policy – Online purchases

Lottery Terms and Conditions

Maac They Are Two Men Standing In Front Of A Red Helicopter

Canvassing Code of Practice

Social Responsibility in Gambling

Donor Promise

Recruitment Privacy Policy

Three Air Ambulance crew members loading a patient wrapped in a blue, thermal cover onto the helicopter.

Patient Data Privacy Policy

A group of ten Midlands Air Ambulance crew members stood in red and yellow uniform on the helipad with a red, Midlands car and helicopter in the background.

Feedback

If you have a compliment, concern, complaint or comment about Midlands Air Ambulance Charity (MAAC), then we would like to hear from you. In line with our values and commitment to continuous improvement, we welcome and value all feedback (positive and negative) as it provides us with the opportunity to review and improve what we do.