Patient liaison service
The care and attention that we provide doesn’t stop once the helicopter leaves. If you have been treated by our team we will remain with you to support you during your recovery, offering support to you and your family.
Have you been treated by Midlands Air Ambulance Charity?
Our patient liaison service is here to support you and your loved ones through your ongoing recovery. Critical Care Paramedics Kerry Hemus and Rob Davies are our charity’s Patient Liaison Leads and are available to offer you support, information about your incident and signpost to additional services.
You can contact the Patient Liaison Leads at [email protected].
Surveys
Patient and relatives feedback surveys
We would appreciate you taking our short patient survey. Your feedback will help us understand your experience and continuously improve the care we give to those who we treat.
Alternatively, if you are not the patient, please fill in our relatives and loved ones survey.
If you have any questions regarding these surveys or the Patient Liaison Service, please contact Kerry or Rob on [email protected].
Downloadable forms
If you would like a downloadable copy, please click the relevant form below:
Facebook
Connect with our Aftercare Service
To help you stay connected, we’ve launched the Midlands Air Ambulance Charity Aftercare Service Facebook group.
The page provides a dedicated space for patients, relatives and loved ones access to helpful information, support and signposting to relevant services. It’s also an opportunity to connect with our aftercare community and stay informed about the support available to you.
Whether you’ve been treated by our critical care team or are supporting someone who has, we’re here for you beyond the mission.
Donate today
Make a one-time donation or become a regular supporter and know your gift saves lives every single day.