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Community Engagement Executive

LOCATION: Home Based with travel to all six regions
HOURS: 37.5 hours per week (including evenings and weekends)
SALARY: £26,000 -£28,000 per annum (dependent on experience)

About Midlands Air Ambulance Charity (MAAC)

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.

Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include:

Emergency critical care service – our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. We provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospital-level procedures and medicines to the patient at the scene of an accident or incident.

Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education programmes, volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.

Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.

Training provider – we deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.
The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:

Vision - Saving Lives by Saving Time - Today, tomorrow, and in the future.

Mission - To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.

Values - Receptive, Recognition, Relevant, Respectful and Responsible

About the role

We are seeking a dynamic and innovative person to work as part of a team with the Shop Manager at our Brand New Shop in Halesowen. As well as deputising for the manager on occasion, you will work together to maximise the shop sales and identify new income opportunities. You will also enjoy the freedom of working with each other to set the direction of the shop at a local level, as well as assisting to lead a team of our brilliant volunteers. So being bored is not an option!

About you

As part of Midland Air Ambulance Charity’s (MAAC) Community team, the Community Engagement Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with a range of supporters, as well as the general public, in the local communities we serve.

As a key community ambassador for MAAC, you will work to increase our supporter base across our region and help generate agreed income through community fundraising activity. You will provide support to the Community
Fundraising Lead and Community Fundraising Manager, working within the wider fundraising division. As a key member of the team, the Community Engagement Executive will implement the fundraising strategy for MAAC comprising of both in person and online community engagement methods, as well as working on special projects determined by business need.

The Community Engagement Executive will be responsible for developing a pipeline of potential supporters by attending and organising a range of public facing events across the six counties to help promote MAAC’S key campaigns, including our Training and Retail arms. You will also play an important part in utilising our regional airbases and Headquarters to forge strong links with local
communities and increase engagement by hosting impactful visits and events for our key audiences.

In addition, the role will offer support and, when required, cover for Community Fundraising colleagues across our six county operating region by delivering talks, attending cheque presentations, and supporting or leading at community events to maintain consistent engagement and visibility. The postholder must be able to travel frequently and flexibly throughout the six-county region to provide
consistent support and presence.

Please refer to the job description and person specification for further information.

How to apply:

Please complete the application form alongside this post and send in with a covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to recruitment@midlandsairambulance.com

Please be advised that our shortlisting selection process is anonymised, and all personal information is removed from applications before being presented to the interview panel. This aims to eliminate unconscious bias, encouraging equality and diversity among our workforce.

The closing date for applications is Friday 15th May 2026.

Midlands Air Ambulance Charity reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Download Application Form

Download Job Description

Download Person Specification

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).

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